Privacy Policy

Effective Date: 01-01-2026

Company Name: AdventHealth University (“University,” “we,” “us,” or “our”)

The University provides enrollment information and related communications to prospective students. The University may use trusted service providers, including 3E Enrollment Solutions (“3E”), to assist in delivering communications. This page explains how personal information is collected, used, and protected, and outlines the terms governing participation in our SMS text messaging programs.

For AdventHealth University's full institutional privacy policy, see: https://www.ahu.edu/privacy-policy

1. Information We Collect

We collect personal information when you submit an inquiry, registration form, or other request for information.

• Name
• Email address
• Mobile phone number
• Academic interests
• Event registration details
• Other information voluntarily provided

Mobile phone numbers are collected only when voluntarily provided through a web form that includes SMS disclosure language.

2. How We Use Information

We use collected information to:

• Provide enrollment-related information
• Send event reminders
• Deliver application updates
• Respond to inquiries
• Conduct follow-up communications

Communications may be delivered via email, SMS text message, or voice call. SMS delivery may be facilitated by authorized service providers acting on behalf of the University.

3. SMS Text Messaging Program

Program Description

The University sends SMS text messages to individuals who have opted in to receive text communications regarding enrollment information and related updates. Message delivery may be facilitated by authorized outreach partners.

• Admissions information
• Event reminders
• Application updates
• Follow-up communications

Opt-In

Users opt in by checking a consent box on a web form that states:

By checking this box, I agree to receive email, SMS, and voice communications from The University and its outreach partner 3E Enrollment regarding enrollment information and related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchase or enrollment.

Message Frequency

Message frequency varies depending on user interaction and stage in the enrollment process.

Message & Data Rates

Message and data rates may apply. Charges depend on your wireless carrier and service plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

Help

For assistance, reply:

HELP

Or contact:

Email: admissions@ahu.edu
Phone: 407.303.7747

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

4. Data Sharing & Disclosure

We may share personal information with:

• Authorized service providers assisting in delivering communications
• Vendors providing technology and communication services

We do not sell, rent, or share mobile phone numbers with third parties for their independent marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain personal information only as long as necessary to fulfill enrollment communication purposes or comply with legal obligations.

7. Your Privacy Rights

You may:

• Opt out of SMS messages at any time
• Request correction of inaccurate information
• Request deletion of your information where applicable

To make a privacy request, contact:

Email: admissions@ahu.edu
Phone: 407.303.7747

8. Eligibility

Participants must be at least 18 years of age or have permission from a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy and SMS Terms from time to time. Updates will be posted on this page with a revised effective date.